Rci program reviews

Get buying tips about Timeshares delivered to your inbox. Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. RCI system is set up to take your money. Even trying to be in a year in advance is a waste of time. Many agents are incompetent when it comes to helping you.

What a waste of money this timeshare is. Platinum membership is the biggest waste of money for us. Hi Kathy, I'm sorry to hear of your frustration with our exchange program. Have you tried an ongoing search? I decided to accept their offer but then had to cancel due to Covid. When I rebooked - which was a Herculean effort - they doubled the price. As I had already paid the first booking, I was stuck.

No refund option. I now have to reschedule again since one of the 4 of us is having surgery and the doctor is advising against travel. I have called practically everyday going on week 3 and left voice messages which are not returned. I have emailed them 3 different ways. I have called the hotel in Mexico and every conceivable number for RCI and am told it is not their department - after wait times averaging 20 - 65 minutes and that they can't help me.

I get transferred, given different numbers and get passed off. I have tried 8 different numbers - those I have found and those that I have been given by RCI folks who could not help me. No one seems to have the ability to help me reschedule. I spent 6 hours on the phone.

In the end, they transferred me to the number I have been calling daily to leave yet another message. I have run out of numbers and emails and have not gotten the issue resolved. Hi Janine, we'd like the opportunity to look into this. After sending an email to the RCI email address provided by RCI, I was pleasantly surprised to receive a response and resolution the following day.

Thank you, Kathleen RCI , for resolving this matter and thank you, Consumer Affairs, for providing a forum for raising awareness about these types of issues. They offered a 7-day extension, which doesn't help due to my husband's inability to travel with the ongoing COVID risks. I work in Customer Service myself, and I understand there is a difference when a company says they "can't" do something than when they "won't" do something.

In this case, it is clearly a "won't". I spoke with Supervisor "Scott" who said there is no one else I can speak with. And why not? Please know if you join RCI, this is the treatment you will also likely receive. There are other timeshare companies out there Hi Karen, we'd like the opportunity to look into this for you.

Then she brought her manager out and we all started arguing over my decision of not going the program Hi Drey, while we are affiliated with over resorts, RCI does not own, operate or sell timeshares. We are simply a timeshare exchange company that allows owners of participating resorts to exchange their vacations with other members.

Feel free to email us at talktous rci. Due to the pandemic, we could not travel for most of and beginning of Even today, travel is very unstable. It would have been nice to receive an extension so that we could use our travel weeks that were deposited in late Also, most of the best resorts are located in Mexico, which has been more and more volatile. Based on these issues, it is not worth depositing your week with this company. Hi Sandra, I'm sorry for the frustration.

I have been trying to re-book for next year. My home resort had one week booked directly through them and I had to book one with with RCI.

Instead of being compassionate about people loosing out on bookings during covid, RCI went with Price gouging instead. They changed their rules and are making customers pay and an exchange fee to transfer to their own resort?

The response I got from RCI about this was: "Just this year, it was decided to have the internal exchange program to be on pause momentarily.

That is why our members who wish to book a unit in their home resort will be required to pay for exchange fees as well. After my booking I got 18 missed calls from RCI over a few days and when I finally spoke to them, they said they have to cancel my booking unless I renew my membership. I explained that I don't want to to renew my membership because the service was so bad and they cancelled my booking. Hi Duncan, we are sorry to hear of your frustration. We have forwarded this over to your servicing office for someone to contact you.

I have spoken with 4 representatives from RCI. All were very rude. I am trying to get back the money I gave to them for a vacation that got cancelled due to Covid. They then cancelled the balance right off my account. I would never recommend doing business with them. I am a member of Ultiqa Lifestyle club. All rights, titles and interests including all copyrights, trademarks and other intellectual property rights in this site belong to Timeshare Marketplace.

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Reported Companies Holiday inn club vacati Diamond Resorts Interna Holiday Inn Royal Holiday Occidental vacation club. Those weren't worth a darn, won't get any reservations.