Thanks for your feedback. Was this comment helpful? You have to reflash your phone software using Windows phone recovery tool from Microsoft. Take a backup of your phone and then reinstall software through that tool.
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Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Details required : characters remaining Cancel Submit 24 people found this comment helpful. Technical Level : Basic Summary This wiki article walks you through the various ways of resetting your Windows Phone, the difference between the methods and in which situations they should be used.
Details There are two different types of resets for your Windows Phone. Soft Reset The soft reset is the same thing as pulling your battery on devices where that is possible. Example of situations where the soft reset should solve the problem: An app that usually starts won't start The camera won't open The device starts using too much battery The device starts behaving oddly Hard Reset The hard reset will bring your phone back to factory settings, the same state as when the device was first turned on.
If your phone is unresponsive and you can't reach Settings , you may be able to reset your phone using the hardware buttons: Press and hold the v olume down and Power buttons at the same time until you feel a vibration about 10—15 seconds.
How satisfied are you with this article? Thanks for your feedback, it helps us improve the site. Previous Next. My lumia is not switching air-plane mode off Report abuse. This is also known as soft reset. There are 2 different ways to hard reset a phone. Phone Reset Through Windows Phone hardware buttons This space varies by manufacturer and sometimes by model too.
Nokia Lumia Switch off your phone. After few seconds, the phone will vibrate. Release the Power button alone holding the Camera and Volume Down button. After 5 to 10 seconds release both the buttons.
Press and hold Volume Down button. To learn more about how this works, see Back up your stuff. Warning: Be careful. Resetting your phone will erase all content stored on your phone, including apps and games along with app data and game progress , text messages, call history, music, photos, and more.
On Start , swipe over to the All apps list, then select Settings. You'll receive two warnings. If you're absolutely sure you want to restore your phone to its factory settings, select Yes , and then select Yes again. It might take a little while for the process to complete.
If your phone is unresponsive and you can't reach Settings , you may be able to reset your phone using the hardware buttons. On Lumia phones and some others , use the following procedure to reset your phone. Press and hold the Volume down and Power buttons at the same time until you feel a vibration about 10 to 15 seconds. When you feel the vibration, release the buttons, and then immediately press and hold the Volume down button until you see a large exclamation mark.
Once the exclamation mark appears, press the following four buttons in this order: Volume up , Volume down , Power , Volume down. Your phone should now reset and restart itself. It might take a while for the reset to finish. Note: If you lose your phone, you can reset it remotely.
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